Calabrio ONE: A true cloud solution
Automated planning, increased employee engagement, and enhanced customer experiences. Just some of the business outcomes that SVL supports you to achieve with Calabrio ONE.
Get In TouchWhy We Love Calabrio ONE
Truly Responsive
Integrate Calabrio with your other existing platforms, roll out quickly, update instantly and scale with your needs in real time.
Time-Saving Automation
Leverage Calabrio ONE’s AI and machine learning to automate time-consuming scheduling and planning tasks.
Lower TCO
Reinvent your digital infrastructure and workforce engagement capabilities, without a massive capital investment.
Usable Data
Get visibility of trends and insights from across your business to uncover areas for growth and improvement.
Safe and Secure
Know that your data is secure and your business is protected.
Increase Engagement
Give your agents more autonomy at work, and the ability to manage worklife balance.
The business case for Calabrio ONE
1B
2.25M
7000
Talk to a WEM expert today
The SVL way. We ensure you maximise the benefits of cloud adoption from day one.
Discovery
Our team of specialists help to uncover your business needs, and define a bespoke solution based on your unique challenges and requirements.
Implementation
We ensure the smooth roll out of your new solution. This includes carefully planning the implementation with you to ensure minimal business disruption.
Onboarding
We’re here to help you maximise your investment. We train your people on the new solution so they can use it to its full effect.
Ongoing Support
SVL continue providing added value through our managed service, giving you access to expert advice, guidance on system enhancements and prompt issue resolution.