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Unified Communications as a Service (UCaaS)

Microsoft Teams is a simple-to-use, feature-rich UCaaS platform that integrates your back office and contact centre, for seamless customer communication and internal collaboration.

UCaaS: Truly connected
internal and external communications

The business case
for UCaaS

75%

UCaaS users experience heightened productivity.

48%

Customers that switch brands for better customer service.

74%

Business CFOs that say cloud will have the most measurable impact on their company’s transformation.

Top 10 Tips for Transitioning to Cloud-Based Contact Centre Technology

Learn how to enhance flexibility and seamlessly transition to efficient cloud solutions for improved operational efficiency, employee satisfaction, and customer experience.

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The SVL way. We ensure you maximise the benefits of cloud adoption from day one.

Discovery

Our team of specialists help to uncover your business needs, and define a bespoke solution based on your unique challenges and requirements.

Implementation

We ensure the smooth roll out of your new solution. This includes carefully planning the implementation with you to ensure minimal business disruption.

Onboarding

We’re here to help you maximise your investment. We train your people on the new solution so they can use it to its full effect.

Ongoing Support

SVL continue providing added value through our managed service, giving you access to expert advice, guidance on system enhancements and prompt 
issue resolution.

Talk to a UCaaS expert today.

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